Ncsoft Email Verification Failed Please Try Again in a Few Minutes
Exercise yous have an NCSoft business relationship already? This was just discussed yesterday.
Same thing. Tin't reg. Tried switchin' browsers, emails desktop/mobile. Nothin' works.
Aforementioned matter. Can't reg. Tried switchin' browsers, emails desktop/mobile. Nothin' works.
Any specific fault y'all're getting or simply "Account Creaction Failed" or something forth those lines without any additional information?
Do y'all have an NCSoft account already? This was only discussed yesterday.
No, i dont have an account, that's why i wanted to create one so i can play this game but sadly i become the aforementioned error everytime.
Were you trying to make the account through Steam or from the website? Because I think you have to register there:http://world wide web.wildstar-online.com/en/freetoplay/
With that link they send me a verification e-mail merely when i click on the link i get the error "we were unable to verify your email address" and then on...
Huh. Sorry about that. Weird. Just I see there is actually a thread or two about this on the official forums, you're not the only i having a problem creating an account. And the quandary is, you need an account to submit a ticket, or talk on their forums. Is there a back up e-mail address anywhere?
Huh. Deplorable about that. Weird. Just I come across there is actually a thread or two most this on the official forums, you're not the merely 1 having a problem creating an account. And the quandary is, you need an account to submit a ticket, or talk on their forums. Is there a support e-mail address anywhere?
Yes at that place is an e-mail address though you really demand to dig for it: support@wildstar-online.com (this was the email address provided by a community moderator a year or so ago in a thread and then I gauge it'south still valid).
It's mainly a Wildstar / Carbine specific email address so I'one thousand not sure if they can help direct with NCsoft account issues but they might exist able to frontward it to the correct people.
Alternatively you lot can endeavor Wildstar'due south twitter page: https://twitter.com/WildStar and customer back up page: https://twitter.com/wildstarops
You might be able to get their attention there.
And on a sidenote, yes I've been compiling a list of complaints on the official forums from people who tin't create accounts, get their accounts suspended at random and so forth. Linked this thread aswell.
I'm 99% sure the devs never visit these forums so I'm hoping posting this on the official forums might help to get their attention. Hither'southward a link to the thread: https://forums.wildstar-online.com/forums/alphabetize.php?/topic/156604-is-the-game-missing-out-on-many-potential-players/
Last edited by Thiefje; 28 October, 2017 @ 8:35am
IMPORTANT
Got a tip today on a possible solution for people trying to make an account but the email verification link they get doesn't piece of work.
On the registration page in that location are 3 checkbox options at the lesser, one of them is:
Authorized IP [checkbox] Salve my electric current IP address as an authorized location.
Brand sure y'all UNCHECK this box (it's checked by default). Information technology could very well be the source of the problem if your email verification link doesn't piece of work.
You can read the full details here on the official forums: https://forums.wildstar-online.com/forums/alphabetize.php?/topic/156604-is-the-game-missing-out-on-many-potential-players/?p=1546857
Concluding edited by Thiefje; xxx October, 2017 @ 10:09am
Important
Got a tip today on a possible solution for people trying to make an account merely the email verification link they get doesn't work.On the registration page there are three checkbox options at the bottom, one of them is:
Authorized IP [checkbox] Salvage my current IP accost as an authorized location.Make sure you UNCHECK this box (it's checked by default). Information technology could very well exist the source of the trouble if your email verification link doesn't work.
Yous can read the full details here on the official forums: https://forums.wildstar-online.com/forums/index.php?/topic/156604-is-the-game-missing-out-on-many-potential-players/?p=1546857
Sadly that's not my problem.. i already did it unchecking that box without results
Sadly that's not my problem.. i already did information technology unchecking that box without results
That's to bad. :(
Hopefully information technology helps for some people though, if information technology proves to be an result Carbine / NCsoft might take a closer look at the registration folio as a whole.
I just pressed ok and got a mail with verification lol
After posting issues similar this one on the official forums I finally got a reply from the community manager yesterday (yep the devs really don't expect at the Steam forums or only when you shove information technology into their faces).
The best programme of action is opening a ticket with back up. If at that place are troubles logging into your NCSOFT account in order to open a support ticket, then support tin be contacted via email at support@WildStar-Online.com - include in the body of the email the post-obit:
- Proper noun
- Account Email*
- Thorough description of the issue
- Location where you are playing from
Source: https://forums.wildstar-online.com/forums/index.php?/topic/156604-is-the-game-missing-out-on-many-potential-players/?p=1547377
* = For those who simply get an error message creating the account the Account Email would probably be the address you were trying to use.
I suppose this information besides applies when not able to create an account to begin with or if it was suspended and you can therefor not login.
Hope it helps.
Last edited by Thiefje; 11 Nov, 2017 @ 11:02am
I got this trouble either when I registered NC soft for bract and soul.
Information technology turned out that the beginning letter put in proper name display textbox tin't be capital...
Terminal edited past 夕若逸; 10 Jul, 2018 @ 10:29pm
What did non assist:
- tiping the e-mail adress in again and checking it thoroughly;
- changing IPs;
- making the "Display name" merely lower case;
- using a "Brandish proper noun" that but can not be in their database;
- unchecking "Authorised IP".
WIll endeavour registering after, but if it fails over again, well... ain't gonna struggle also much to play another online game. In that location are others in the sea.
Source: https://steamcommunity.com/app/376570/discussions/0/1480982338946236997/
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